Setup macOS 11 Email

The purpose of this page is to describe how to set up a new email account to work with OlympusNet email servers. To modify an already existing email account, and also see the other options in Apple Mail, refer to Change macOS 11 Email Settings.

During the account setup, you’ll be asked to choose between POP and IMAP. The choice matters. We recommend POP for the reasons described at POP or IMAP?

  1. Before getting started, have ready the email password agreed upon with OlympusNet staff. You may change this later.
  2. Proceed through the new Mac’s built-in setup sequence which will guide you to the email setup.
  3. Under Choose a Mail account provider…, select Other Mail Account…, then select Continue.
    Other Mail Account

  4. Fill in your Name as you wish it to appear to others, your Email Address and your email Password, then select Sign In.
    Sign In

    In the next section, Apple Mail doesn’t yet know the correct names of the mail servers so it displays in red the error, Unable to verify account name or password. After the server names are entered, the Sign In button will become active and you’ll be able to complete the setup shown below.
  5. As long as your email address is complete in the Email Address field, you need not fill in the User Name. Select POP, unless you are familiar with IMAP and prefer to use it. See POP or IMAP? Fill in the Incoming and Outgoing Mail Server fields with:
    1. mail.userservices.net for janedoe@olympus.net addresses. The screenshot below shows the entry for olympus.net addresses.
    2. mailc11.megamailservers.com for addresses in your domain, e.g., sally@sallysmith.com.
      Add Server Names

  6. Select Sign In.
  7. The account will show Verifying. If an error states that it cannot verify, it is often because there is a typo in the Email Address, Password, or Server Names. Retype the password if no typos are found in the email address or Server Names.
  8. When Verifying is done without an error message, close the Preferences.
  9. Test by sending an email to your own email address, which tests both outgoing and incoming server settings. It will take a couple of minutes for the test to come in.