Change macOS 11 Email Settings last modified 2021-08-04

The purpose of this page is to describe how to change settings on an existing email account with OlympusNet email.

1. Open the Mail application and select the word Mail to the right of the Apple in the upper left corner of the screen. Then select Preferences…
   
   
   
2. Select the Accounts icon.
3. To add an additional email account, select the + at the bottom of the Accounts panel. Then follow the link at the bottom of this document for the setup document. Skip to Step 7 in the new document and continue.
   
   
   
4. To change a setting in an existing account, select the account in the Accounts list to highlight it, then select the Server Settings tab to the right as shown in the screenshot below; a POP account named Olympus is shown with correct settings below.
   
   1. Host Name for olympus.net accounts (janedoe@olympus.net): mail.userservices.net
   2. Host Name for Domain email (sally@sallysmith.com): mailc11.megamailservers.com
   3. Incoming Port using POP: 995
   4. Incoming Port using IMAP: 993
   5. Outgoing Port for all: 587
      
      
      
5. If any settings are changed, select the Save button when finished. The account will show a Verifying message. If there are typos, it will fail to Verify. Double-check all the spellings, retype the password and select Save again.
6. After saving changes, select the word Mail up by the Apple and select Quit Mail. Reopen Mail, and test by sending email to your own email address to make sure it both goes out and comes back in.
7. Advanced outgoing help: If there is a persistent problem sending email, even if the Settings look right, look at the Account field immediately below Outgoing Mail Server (SMTP). Does the name match the account? In the screenshot, the account is named janedoe@olympus.net, so it is using a server set up for janedoe, as desired. Select the account, choose Edit SMTP Server List from the dropdown, and continue.
   
   
   
8. The screenshot below shows the new window that opens. Check to make sure there aren’t two different servers handling the email address. One outgoing server per line shows in the rectangle at the top. Check the details of the settings in the bottom half of the window for errors. If one of two same-looking servers has an error, highlight that server name in the rectangle and select the minus button below the rectangle. Select OK after any changes. Check the Account field again, and make sure it has an entry. Quit Mail, reopen, and test again. Caution: do NOT select the minus button on the top part of the window where the accounts are listed, as this deletes the account and all of the email in the account, unrecoverably.
   
   
   

Additional Options

1. On the Account Information tab, the Description field can be changed to a name that best describes the account, as desired. In a POP account, it is typically most convenient to select the checkbox Remove copy from server after retrieving a message. Email in a POP account downloads and archives on the computer, and the email on the server is dropped according to the time span selection made: Immediately, After one week or After one month. Email on the server is dropped according to the selected time span so that email does not accumulate on the server.
   
   
   
2. The Mailbox Behaviors tab: The options here regard handling Junk and Deleted email. Select dropdown menus for time options. An account set up in IMAP (not shown) has additional options for storing specific emails in folders on the server, or folders on-my-mac, including Sent, Drafts, Trash.
   
   
   

To set up macOS 11 Email, see Setup macOS 11 Email .