Setup iOS 18 Email last modified 2024-10-12

The purpose of this page is to describe how to set up an OlympusNet email account on an iOS device. If your account is already set up and you need to make changes to it, go to Change iOS 18 Email Settings.

The email setup for iPads is similar to iPhones.

Domain customers use username@your-domain.com wherever janedoe@olympus.net appears, and mailc11.megamailservers.com for the Host Names.

1. Select the Settings icon in the Home screen, then select Apps.
   
   
   
2. From the options, select Mail.
   
   
   
3. Select Mail Accounts.
   
   
   
4. Select Add Account.
   
   
   
5. From the options, select Other.
   
   
   
6. Select Add Mail Account.
   
   
   
7. Enter your name as you wish it to appear to email contacts, your email address, and the email password. The description Olympus is the default but ‘Description’ is a free-form field and may be changed to whatever text you wish to enter. If you have multiple accounts, those descriptions differ to reduce confusion.
   When finished, select Next in the upper right corner.
   
   
   
8. In the New Account dialog box, enter your data in the fields for the Incoming and Outgoing mail servers.
   All of the fields are required; none are optional.
   The Incoming and Outgoing Host Name for username@olympus.net is: mail.userservices.net
   The Incoming and Outgoing Host Name for username@your-domain.com is: mailc11.megamailservers.com
   Enter your email address for User Name, then enter your email password.
   Select Next.
   The device will attempt to connect to both Incoming (IMAP) and Outgoing (SMTP) mail servers when you select Next.
   
   
   
9. After selecting Next, your device begins the Verification cycle.
   
   
   If there is an error, the following message appears …
   This account may not be able to send or receive emails. Are you sure you want to save?
   Select Save so that you don’t have to reenter the data all over again.
   To correct the error, re-select Account Settings from the previous window and double-check for typos in the fields you can read - the Host Name and User Name. If neither have typos, retype the password in both Incoming and Outgoing fields.
   If the errors persist, contact OlympusNet and we’ll work out the errors with you.
10. Once the system has verified the settings, the window title will change to Olympus or whatever you entered in the Description field earlier.
    
    
    Mail will be enabled and Notes disabled by default.
    We recommend leaving Notes disabled. (For information on enabling Notes, see …
    Use Notes on your iPhone, iPad, and iPod touch and
    Set up iCloud for Notes on all your devices)
    
11. To update settings or make corrections at any time, see Change iOS 18 Email Settings.