Setup Windows Thunderbird

The purpose of this page is to describe how to set up a new email account to work with OlympusNet email servers.

  1. The wizard will open automatically when Thunderbird is opened for the first time. Select Next.
  2. If you have another email program on your system, the Import Wizard dialog box may open. Verify that Don’t import anything is checked (unless you are sure that you do want to import the settings), and click Next.
  3. In the Mail Account Setup, enter Your name (Jane Doe, or Sally Smith, for example), Email address and Password. Check the checkbox Remember Password below the entry fields. Click on the Manual Config button.
    Setup

  4. OlympusNet recommends changing IMAP to using POP3 unless you are very familiar with how an IMAP email account works (appears to the immediate right beside Incoming). Change your settings in the table shown in the screenshot below, to match the text instruction following the table.
    Table

  5. Follow the text below for the appropriate settings for your account entered in the fields marked by red rectangles in the screenshot above.
    1. For olympus.net email (janedoe@olympus.net), enter mail.userservices.net for Server Hostname.
    2. For email in your own domain (sally@example.com), enter mailc11.megamailservers.com for Server Hostname.
    3. For both account types:
      1. In the Port column, leave the default port however Thunderbird has set it. Change the Outgoing Port from 25 to 587.
      2. In the SSL column, select STARTTLS if it is not already in the field.
      3. In the Authentication column, select Normal Password.
      4. The Username for both incoming and outgoing MUST be the full email address (janedoe@olympus.net or sally@example.com).
      5. Click Done when finished.