Block Spam Using Webmail

  1. Log in to Webmail with your email address and password.

  2. A very quick way to Block Senders of spam:
    1. Right-click on the email you consider spam
    2. Hover over …More
      [Note: You may also click on an email, then click More in the gray band at the top, for the Block Sender option.]
    3. Click on Block Sender, as shown in the screenshot.

      Block Sender

  3. If your account is getting deluged with Spam, consider logging in to Webmail using a computer before opening email applications on the computer or any devices, and screen the email in the inbox for Spam. Check the checkboxes beside all spam, then click the Spam icon in the gray band at the top. The Spam goes into the Spam folder, and the rest of the email will download to your computer/devices next time you start your email. When emails are marked as spam it trains the spam filters over time.

  4. Click on the Spam folder under the Inbox in Webmail to view spam filtered out by OlympusNet filtering. Items in the Spam folder will not be sent to your computer. The spam is deleted automatically when 30 days old.

  5. Click on the Settings icon for more options with Spam filtering.

    Settings icon

  6. From the left column, click on Spam Settings.

    Spam settings

  7. Options, as shown in next two screenshots:

    1. The Subject Tag shown in the screenshot has been changed by Jane Doe to Tagged-as-spam. If you have not changed this and yours is set to Use Default, email you receive to the inbox is marked by the spam filters with **SPAM** when the filters regard the email as spam. If you change this text, Spam will instead be marked with the terms you enter.

    2. Threshold Level: The Use Default setting is the same as High in the filtering options. If you change the Threshold Level to Very High you may wish to check the Spam Folder every day for awhile - more legitimate email might get diverted to the Spam Folder.

    3. Leave Spam Folder as Use Default (see screenshot below). This means email filtered out as Spam will be put into the Spam Folder, as viewed in Webmail.
      Spam settings default

    4. Allowed Senders [screenshot below]: enter email addresses of email you want to receive, especially if the filters have placed email from the address into the Spam Folder. Click inside the box and then type the address. Be sure to click the Save button at the bottom if you add addresses.
      1. To allow all email from a particular company to reach you no matter who the individual sender is, use the format, *
      2. To allow email from individuals add the specific email address, e.g., .

    5. Blocked Senders: enter the email address of spam that arrives in the Inbox by clicking inside the Blocked Senders box; or enter * to block an entire domain. The asterisk is a wild card representing any name preceding the domain name. Only one wild card or asterisk is permitted, always on the left of the @ sign. It IS permissable to block any number of sub-domains on the right side of the at sign, for example, *
      Note: Take care not to use the wild card format that blocks an entire domain if it is a common domain that you might want to get email from in the future, such as popular domains many people use like or
      The entry would block only the spam from a specific sender, max.
      Spam settings 2

  8. If you’ve tried the blocking action described at the top of the document and continue to get spam from the same source, go back to the spam-received and click on it to highlight. Then click the More icon in the gray band at the top and select Show Source from the menu. Try adding to the block list the Return-Path domain shown at the top of the data, using the wildcard, (example, *

    Show Source

  9. Click the Save button every time you make changes in your filter settings.
  10. To get back to your usual email view after changing spam settings, click on Mail in the black banner of primary icons at the top of the screen.
    Back to mail