Setup OS X Outlook 2011 Email

Outlook for OS X currently fails on our Servers when SSL (recommended!) is enabled. Therefore we recommend customers to use Apple Mail instead. Microsoft supports only OS X Outlook 2016.

  1. Launch Outlook:mac 2011, Click Add Account and select E-mail Account
    Add account

    or Click the Tools menu and select Accounts. On Accounts, in the left lower corner, click on the + sign and select E-mail.
    Tools Accounts

  2. Enter your email address and password. When you type in the email address the dialog box will expand to fill in all of the account information.
    Account Info

  3. You have already entered the E-mail address and password and they will carry over to the new dialog box.
  4. In the User name field, enter your full email address.
  5. Select POP from the dropdown menu in the Type field. Advanced users may use IMAP.
  6. The Incoming Server and Outgoing Server fields:
    1. For olympus.net email (janedoe@olympus.net), enter mail.userservices.net in the Incoming Server field.
    2. For email in your own domain (sally@example.com), enter mailc11.megamailservers.com for Server Hostname.
    3. For both account types:
      • Check the checkbox Use SSL to connect beneath both servers. [Will Fail. We do not recommend using Outlook without SSL enabled.]
      • Check the checkbox Override default port for Outgoing server.
      • Change the port from 25 to 587 in the box beside the Outgoing Server.
  7. Click the button Add Account.
  8. Verify that the POP account information is correct and click on the More Options button under Outgoing server.
    More options

  9. In the Settings for… dialog box, select Use Incoming Server Info for Authentication. Do not change Unqualified domain or add any other information. Click OK.
    Use incoming server

  10. On the Server tab under Leave a copy of each message on the server, change the Delete copies from the server to After one week, and click OK.
    Delete after

  11. Outlook:mac is ready to use.