Setup OS X 10.7-10.9 Mail

The purpose of this page is to describe how to set up a new email account to work with OlympusNet email servers.

If email fails after the account has been created, see the 15 minute video Troubleshoot Email Settings Video Walkthrough - OS X.

  1. Click on the Apple Menu and select System Preferences.
    image of System Preferences

  2. Click on Mail, Contacts and Calendars.
    image of Mail, Contacts ...

  3. Select Other from the list of options on the right. A new window pops up, usually with Add a Mail account already selected.
    Other Option

  4. Select Add a Mail account then click Create.
    Add Account

  5. Enter your Full Name(Jane Doe, or Sally Smith), Email Address and Password, then click Create.
    Create Button

  6. After the server verifies the account name and password you may be prompted to click Continue.

  7. For the entries in the fields shown in the screenshot below:

    • Select POP from the Account Type drop-down menu. Advanced users may use IMAP.
    • Incoming Mail Server:
      • For olympus.net email (janedoe@olympus.net), enter mail.userservices.net
      • For email in your own domain (sally@example.com), enter mailc11.megamailservers.com
      • User Name must be the full email address.
      • Enter the password for the email address entered.
      • Click Continue.
        Incoming Setup

  8. Mail may try to confirm your credentials. Click Continue even if it fails.

  9. Follow the text for the entries in the fields shown in the screenshot below:

    • For olympus.net email (janedoe@olympus.net), enter mail.userservices.net in the Outgoing Mail Server field.
    • For email in your own domain (sally@example.com), enter mailc11.megamailservers.com in the Outgoing Mail Server field.
    • For both account types:
      • For Description, if you have more than one OlympusNet account, your username or full email address might be best to tell one account from another.
      • Check the Use Authentication checkbox.
      • The User Name must be the full email address (not optional).
      • Enter the password for the email address (not optional).
        Setup Outgoing

  10. Click Continue. Mail will try to confirm your credentials. Again, click Continue even if it fails.

  11. Check the checkbox next to Use Secure Sockets Layer (SSL). If you do not see the SSL settings dialog box, continue.

  12. If you’ve entered your information correctly, you will be presented with an Account Summary window. Click Take Account Online, then click the Create button.