Use 'Ping' to Detect Internet Problems

The simplest and best way to confirm that an Internet connection has problems is to use ‘ping’. Ping can send a packet from your computer every second to Google’s local server and show how long it took that packet to return to your computer. After letting ping run for, say five minutes, stop the ping. Stopping the ping generates a summary of the pings. Following is an example of a ping summary:

— ping statistics —
295 packets transmitted, 295 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 12.17613.35414.5790.779 ms

If the packet loss is above 3%, the network likely has problems.

How to ping
On a Macintosh, open up the Terminal appliation, which may be found in Applications/Utilities, then type the following followed by the ‘return’ key:


On Windows, open up the Windows Power Shell application, then type the following followed by the ‘return’ key:

ping -t

End the ping
Simultaneously press the Control key and the ‘c’ key. The ping summary will then be printed.