OlympusNet DSL

OlympusNet DSL is an "always on" high speed Internet connection that is ten times faster than dialup. It uses an existing phone line and allows simultaneous voice calls and Internet access.

Start by testing your phone line

Prior to order and installation, phone lines must be tested for quality and distance from Qwest's DSL equipment. Call OlympusNet customer service at 385-0464 or 800-896-1751, option #2, to request that your phone line be tested.

Why use OlympusNet?

All OlympusNet DSL accounts include:

OlympusNetMail with 2 mailboxes
Email spam filtering and spam control with Power Filter, delete period, spam level, Prefix Alias
Email virus scrubbing for inbound and outbound mail (OlympusNet's virus scrubbing is a first-level defense and may not block all viruses)
Free storage of personal Web site
Autoresponders
Fixed IP Address at no extra cost - helpful for telecommuter firewall access, and some financial services
Discounted cost for additional dialup account with nationwide access
OlympusNet's DSL equipment is housed in an earthquake resistant and secure site

Where is it available?

OlympusNet DSL is available in Marrowstone Island, Port Angeles, Port Hadlock, Port Ludlow, Port Townsend, Sequim, Shine, and other parts of Western Washington including Seattle.

Availability also depends on distance and phone line conditions. Customers currently need to be less than 3 miles from the Qwest Central Office or remote equipment. (Qwest is now installing long range DSL in some parts of Washington that will greatly expand DSL's coverage by going digital to the neighborhood, then copper to the house.)

How does it work?

OlympusNet DSL uses an existing phone line and allows simultaneous voice calls and Internet access. Exactly like Dialup, Qwest provides the connection and OlympusNet provides the Internet access with our own firewalls, servers, communications equipment and technical support.
See DSL in Pictures.

What kind of modem do you need?

All DSL customers need to rent or purchase a DSL modem from Qwest for their computer. The rental and purchase prices tend to change. Please ask our support personnel for the latest costs. Qwest charges $9.99 or $14.99 (depending on the modem selected) for shipping and handling whether the modem is rented or purchased. Check out their promotions for modem rental discounts.

OlympusNet will get you up and running on one computer using a physical (wired Ethernet or wired USB) connection. For information about connecting more that one computer or wireless connections, please see "Can I have a Network?" below.

Qwest offers on-site DSL installation for a single computer as an option for a fee. contact Qwest for their current fees. Check out their promotions for installation discounts. You can save money by doing the installation yourself, with guaranteed installation support.

Qwest on-site professional installation for a single computer is included with Qwest DSL Pro accounts.

Can I have a Network?

Yes. The Actiontec DSL modem can support multiple computer connections. However, the current Actiontec GT 701 DSL Gateway provided by Qwest has only one Ethernet port and only one USB port for one computer. OlympusNet will assist you with an Ethernet cable connection for one computer. OlympusNet does not provide tech support for networking, wireless connectivity, or USB cable connections. If you will be setting up more than one computer to share your connection or if you want to set up a wireless connection, please contact a Networking Consultant for help with the network setup. You may also contact 2Wire's technical support for help with a wireless connection.

How much does it cost?

OlympusNet DSL accounts are priced by speed. The speeds are maximum and are not guaranteed by either OlympusNet or Qwest.

"Account Name" corresponds with Qwest DSL service names. "Download" means from the Internet to your computer. "Upload" means from your computer to the Internet.

OlympusNet prices for DSL
(does not include Qwest's installation or monthly phone line fees.)

Account Name	Download Speed	Upload Speed	Annual Cost	Semiannual Cost	Quarterly Cost	Monthly Cost
OlympusNet Connect	256k	256k	$250 ($20.83/month)	$135 ($22.50/month)	$75 ($25/month)	$30
OlympusNet Connect Silver or Standalone OlympusNet Connect Silver	1.5M	896k	$250 ($20.83/month)	$135 ($22.50/month)	$75 ($25/month)	$30
OlympusNet Connect Platinum or Standalone OlympusNet Connect Platinum	3M to 7M	896k	$360 ($30/month)	$195 ($32.50/month)	$105 ($35/month)	$40

All of the above accounts come with

OlympusNetMail with 2 mailboxes.
A fixed IP address at no extra charge.
Free storage of personal Web site

Please note: As the connection process is labor intensive for us, there is a 30 day minimum service commitment. Accounts cancelled within the first 30 days of service will be refunded the amount prepaid less the cost of one month of service. There will be a reconnection fee of $25 if your DSL account is disconnected due to not paying your phone bill.

Qwest DSL Costs

This is what you pay Qwest for (some costs may vary with promotions):

Your basic phone line each month
Your DSL service each month
Activation, only once
Modem rental (monthly) or purchase (optional) plus shipping and handling
Modem installation (optional). You may install the modem yourself. It's easy and Qwest provides 24x7 technical support to help you.
Qwest's one-time service activation fee

Qwest offers free modem installation, a specialized technical support group, and Service Level Assurances with its Professional class "Pro" accounts.

Note: Please check your Qwest bill carefully to be sure that the charges are accurate and for current services which you have requested.

Qwest's legal disclaimers:

Available only to Qwest local service customers for residential use. Phone line installation charges are extra. Service may not be available in all areas. Requires DSL Modem which can be purchased or rented through Qwest (shipping and handling fee added.) Failure to return rented modem will result in a continued monthly rental charge. Actual DSL speed varies depending on service location, phone line qualifications, computer performance/configuration, network/Internet congestion and other factors. Uninterrupted or error-free service not guaranteed. Price does not include taxes, incremental charges and surcharges. Other restrictions may apply.

OlympusNet disclaimer:

OlympusNet does not accept responsibility for the information provided to us by Qwest regarding their pricing. While we continue to make every effort to provide the latest information available from Qwest, we cannot guarantee that all of the information provided is correct, complete and up-to-date.

Qwest prices for DSL

Account Name	Monthly Fee*
	Residential	Business
	Residential	Mo to Mo	1 Year	2 Year	3 Year
Qwest Connect	$15.00	$25.00	$22.50	$21.25	$20.00
Qwest Connect Silver	$28.00	$37.50	$33.75	$31.88	$30.00
Qwest Connect Platinum	$38.00	$56.25	$50.63	$47.81	$45.00
Standalone Qwest Connect Silver	$33.00	$42.50	$38.25	$36.13	$34.00
Standalone Qwest Connect Platinum	$43.00	$61.25	$55.13	$52.06	$49.00
*See the promotions page to find out about Qwest's Price for Life offer with two and three year commitments.

Supplementary Dialup for DSL Customers

OlympusNet DSL customers may purchase a secondary dialup account with nationwide access for supplementary use. The minimum charge is $20.

Secondary DSL Account

OlympusNet DSL customers may purchase a Secondary Qwest Connect (256k) account for $55 per quarter.

Includes OlympusNetMail with 2 mailboxes
Free storage of personal Web site for each Secondary DSL Account
The minimum charge is $20
Billing periods are the same as the Primary DSL account
Secondary DSL accounts are billed on the same invoice as the Primary DSL account
Credit card charges must be paid for on the same card as the Primary DSL account
Secondary DSL account technical and billing support queries must be made by the Primary DSL account holder
There is no discount for a second Qwest Connect Silver (1.5M) or Qwest Connect Platinum (3M - 7M) account

Firewalls

All Internet connections to OlympusNet's DSL site pass through OlympusNet's firewall, which filters some of the well-known spammer ports.

Updated 2008-07-23